These Terms of Purchase govern all orders, transactions, and purchasing behaviors made on our website. By browsing our store, placing orders, and purchasing any products from our platform, customers acknowledge and agree to abide by the following unified purchasing rules, service standards, and transaction specifications. All purchasing policies are formulated to ensure standardized, transparent, and fair shopping experiences for all users, covering order processing, shipping arrangements, payment specifications, return and refund rules, and overall transaction terms.
1. Order Confirmation & Processing
Once customers complete payment and successfully submit an order on our website, the order will enter the official processing queue. We conduct comprehensive verification for every confirmed order, including product availability, order information accuracy, and payment validation, to ensure all order details are correct before shipment. All orders will be processed and prepared for shipment within 1 to 3 working days after successful payment confirmation. All product inventory and order processing arrangements follow unified platform standards to guarantee stable and orderly order fulfillment.
2. Shipping & Delivery Terms
We provide global free shipping services for all products available on our website. There are no minimum purchase requirements to qualify for free shipping, and all orders enjoy standard free shipping benefits. After order processing is completed and goods are dispatched, the standard delivery time is estimated at 6 to 12 days. The actual delivery time may vary slightly due to regional logistics differences and routine transit procedures. We consistently adopt reliable logistics channels to ensure safe and complete delivery of all home furnishing products.
All tariffs, customs clearance fees, and any additional charges incurred during cross-border transportation are fully undertaken by our platform. Customers are not required to pay any extra fees beyond the product price displayed on the website, achieving a fully transparent and worry-free purchasing process.
3. Payment & Currency Specification
All product pricing, order settlement, and transaction records on our website are calculated and settled in United States Dollar (USD) as the unified currency. All displayed prices, discount amounts, and final order totals are based on USD standards. Unified currency settlement effectively avoids exchange rate deviations and ensures consistent, accurate, and fair transaction calculations for all global customers.
4. Return Eligibility & Terms
We provide a unified 60-day return window for all purchased products. Within the valid return period, customers may apply for product returns in accordance with platform rules if they have reasonable reasons for return. All returned items must be kept in original condition, with complete original packaging, tags, and accessories, without artificial damage, heavy stains, or excessive use that affects secondary sales. All return applications will be reviewed and verified by our professional team to ensure compliance with unified return standards.
5. Refund Processing Terms
After returned products are received, inspected, and confirmed to meet return requirements, we will initiate the official refund procedure. All refunds will be completed within 5 to 10 working days. The refund will be returned through the original payment channel, and the refund amount will strictly correspond to the customer’s actual payment amount. There are no hidden deduction fees or additional service charges during the refund process, ensuring full protection of customer transaction rights and interests.
6. Product & Transaction Rules
All products sold on our website are strictly inspected before shipment to ensure qualified quality and complete specifications. We reserve the right to update product styles, specifications, and display information in a timely manner according to product iteration and market optimization. All product images and descriptions are for reference only, and slight differences caused by shooting light and display devices do not affect the normal use and basic quality of the products.
Once customers complete order payment, it is deemed that they have recognized the product specifications, prices, and relevant purchasing terms of the order. Any subjective understanding deviation that does not involve product quality problems will not be regarded as a valid reason for free return or refund.
7. Customer Service Support
For any consultation and problems related to order placement, payment verification, shipping status, return and refund progress, and purchasing terms, customers can contact us through the Contact Us page on the official website. Our customer service team will provide professional and timely responses to ensure all shopping problems are properly solved.
8. Terms Update & Agreement
We reserve the right to adjust and optimize these Terms of Purchase according to platform operation and service upgrades. The latest version of the terms will be posted on the official website. Continued use of the website and continued placement of orders after term updates are deemed as automatic recognition and acceptance of the latest purchasing terms.